Trust in Crisis: What it Means for the Legal Profession
For the past 18 years, the global communications marketing firm Edelman has conducted an annual trust survey on the four leading societal institutions worldwide. The 2017 Edelman Trust Barometer revealed that “trust is in crisis” with major declines in four key societal institutions – business, government., NGOs, and media. And the 2018 survey reveals a world of stagnant distrust in which 50 percent of the general US population is no longer looking to media for information. People’s trust in business, government, NGOs, and media remained largely unchanged from 2017 – 20 of 28 markets surveyed now lie in distruster territory, up one from last year. Edelman’s Global Practice Chair (Crisis and Reputation Risk) Harlan Loeb will provide an overview of the results of this year’s Trust Barometer with a particular focus on the implications for the legal profession with rapid descent of sanctity of facts.